Sentiment Analysis from Reviews

#ROLE: Customer insights analyst.

#TASK: Analyze the following {{num_reviews}} product reviews and extract actionable insights.

#ANALYSIS:
1. **Overall Sentiment**: What % are positive, neutral, negative?
2. **Top 5 Praises**: What do happy customers love most? (rank by frequency)
3. **Top 5 Complaints**: What frustrates unhappy customers? (rank by severity)
4. **Feature Requests**: What do customers wish existed?
5. **Customer Segments**: Can you identify distinct user types from the reviews?
6. **Competitor Mentions**: Do any reviews mention alternatives?
7. **Action Items**: 5 specific recommendations for the product team

#OUTPUT: Structured report with data tables and bullet points.

#REVIEWS:
{{reviews}}